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Medicare Claim Status Inquiry
Click HERE for your 5 Free Trials!

Find out if your claims have been paid, denied or are still pending.

Claims Status Inquiry (CSI) allows suppliers to check the status of claims within three business days of a successful transmission.

What is Medicare Claim Status Inquiry?

  • Claim Status Inquiry is a fast and secure method to check the status of claims after they have passed the front-end edits and have received a Claim Control Number (CCN).

When is CSI Available?

  • You can send CSI requests 24 hours a day, 7 days a week. At least three working days after you successfully file an electronic claim, you will be able to locate your claim in the processing cycle.

What information will CSI give me?

  • Through CSI, you will know if your claim has been paid, denied, or pending. Payment information is available for both electronic and paper claims.

General Claims Information

  • Paid or denied claims (payment amounts for non-assigned claims are not displayed).
  • Claims not paid due to full payment by other insurer(s) or because the claim was fully applied to the deductible.
  • Claims electronically transferred to another DME MAC for processing. (These claims do not display after 45 days.)
  • Pending claims (claims not resolved or processed completely).

How does CSI work?

  • You enter your CSI requests, one at a time, through our website. All of your requests sent before 5:00 pm PST are then batched together and sent to Medicare. A file with responses to all of your CSI requests will be ready to download within 2-3 business days.

How much does Claim Status Inquiry cost?

  • 5 Free Trial Requests.
    Get a taste of the site before entering your billing information. There is no obligation.

  • Just $25 per month.
    Includes 100 FREE inquiries, and only $0.25 for each additional inquiry. You can cancel the service at any time.

  • Call Cortex EDI for more details at (800) 485-5977 or email support@CortexEDI.com.

*Disclaimer: The Provider understands that receipt or use of this claim information does not guarantee payment of any health care claim and such information is subject to change, even retroactively, at any time.

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